The groundwork for building effective and successful working relationships

The FIRO (Fundamental Interpersonal Relations Orientation) instrument is an excellent resource for coaching individuals and teams about the underlying drivers within their relationships. Its accessible and universally applicable framework reveals how individuals can shape and adapt their individual behaviours, influence others effectively and build trust among colleagues.

FIRO: managing relationships in the workplace

FIROHigh performance in the workplace relies on good working relationships built on trust. The FIRO instrument targets this need, identifying the drivers underlying the behaviours that shape relationships, creating profound insights and inspiring life-changing shifts in behaviour.


FIRO - key features

  • Adds a new, complementary perspective to any individual or group development experience
  • Increases an individual’s effectiveness in relationships
  • Presents a proven framework to propel teams and organisations to high performance  

The FIRO-B and FIRO Business tools

There are two versions of the instrument to choose from:

  • FIRO-B is the classic, heritage tool with a broad range of supporting materials and diverse language availability.
  • FIRO Business uses business-applicable vocabulary to talk about the FIRO-B dimensions, making it well suited for all levels of an organisation. Its international norms make it especially useful for multinationals.

Learn more about FIRO-B and FIRO Business in our FAQ section

FIRO in action

How do I buy the FIRO tool?

Access to the FIRO questionnaire and associated products is restricted to qualified FIRO practitioners. To get access to FIRO reports and associated resources, you will need to attend OPP’s FIRO Qualifying Programme.

Already qualified?


  • Building trust
  • Coaching
  • Communication
  • Conflict management
  • Leadership development
  • Building resilience
  • Talent identification
  • Team development

Qualify to use this tool: discover the FIRO Qualifying Programme

Related case study

See how FIRO and MBTI helped improve company communication

2entertainRead the full 2entertain case study

FIRO - Fundamental Interpersonal Relations Orientation

Watch this short video to find out more about the FIRO tool

Visit our online shop to discover FIRO books and resources

Looking for a consultant to deliver the FIRO tool for you? Talk to OPP about our UK Consultancy Services on 0845 603 9958, or find a partner outside the UK

FIRO-B® Profile Report

FIRO-B® Profile Report

This basic FIRO-B report provides qualified FIRO practitioners with a respondent’s scores on the FIRO-B questionnaire in a simple grid format. It forms the basis for independent interpretation by the more experienced practitioner.

FIRO B Profile Report
FIRO-B Profile Report

FIRO-B® Interpretive Report for Organisations

FIRO-B® Interpretive Report for Organisations

The FIRO-B Interpretive Report for Organisations draws on the FIRO-B instrument’s analysis of interpersonal needs in an organisational setting. This report shows an individual’s needs in relation to Inclusion, Control and Affection, and then explores these results in more detail in the context of the work environment.

The report helps individuals in planning career development, increasing their job satisfaction, improving their effectiveness in teams and identifying the strengths and development areas of their leadership style. The report is particularly useful to practitioners when used in team communication and leadership development.

FIRO-B Interpretive Report
FIRO-B Interpretive Report for Organisations

FIRO Business® Profile Report

FIRO Business® Profile Report

The FIRO Business Profile Report provides a basic summary of FIRO Business results in a clean, graphical style, and is the ideal starting place for a qualified FIRO practitioner to start their own interpretation.

The FIRO Business reports are designed specifically for use in the workplace, using business-focused language to describe FIRO theory and questionnaire results. The reports are designed for use with clients who want to understand their interpersonal relationships, and gain an understanding of how they influence workplace behaviours and leadership style.

This report looks at Expressed and Wanted interpersonal needs in three areas that affect work relationships: Involvement, Influence and Connection – terminology that can be used to directly replace the traditional FIRO® names for Inclusion, Control and Affection within the FIRO framework.

FIRO Business Profile Report
FIRO Business Profile Report

FIRO Business® Leadership Report

FIRO Business® Leadership Report

The FIRO Business Leadership Report is particularly valuable to businesses as it presents key insights for relating to direct reports, superiors and peers, influencing and negotiating, making decisions and setting priorities.

FIRO Business Leadership Report
FIRO Business Profile Report