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Pre-conference workshop

Date Content  
Tue 13 - Wed 14 June Step II Qualifying Programme Book



Time Contents
09:00 – 09:30 Registration
09:30 – 09:45 Welcome, Jeff Hayes, President and CEO, CPP  
09:45 – 10:45

Opening keynote: leading when times are tough... five leader 'must-do's'

Sharon Richmond, Principal, Richmond Associates Consulting

"I think that you will all agree that we are living in most interesting times," stated Joseph Chamberlain, a controversial British politician and statesman in a speech he made in 1898. He went on to define interesting as "continuing to bring us daily new objects of interest, and of anxiety." 

Sharon believes we can ALSO agree that this is at least as true today as it was in 1898, in business as well as in politics and government around the globe. Leaders face unique challenges during such times -- chaotic, creative, confusing as they are -- and must call upon less familiar skills and capabilities if they are to successfully lead their organizations and communities.

Sharon will introduce five leadership 'must-do's', and invite us to surface insights for the leaders with whom we work, using our type knowledge. We can't solve the political problems of the day, but let's not shy away from the inherent complexities inherent in times of trouble. And let's leave with clarify about the unique value we can bring to the organizations we influence.

Sharon Richmond is internationally recognized for her work with the Myers-Briggs Type Indicator, served 8 years on the Board of Directors of APT International, and is the author of Introduction to MBTI® and Leadership (© 2016). Sharon earned her BA from Duke University and her MBA from Stanford Graduate School of Business, with which she has long-standing affiliation: she’s taught leadership in both the MBA and Executive Education program, is a senior facilitator for the Interpersonal Dynamics course, and has helped develop the acclaimed Leadership Fellows and Leadership Labs, two experientially-based leadership programs for current MBA students.

Sharon has worked as a Senior Partner or Consultant with M Squared Consulting, 54th Street Partners, APM Inc., and Touche Ross Management Consulting. She started and led Cisco’s global Change Leadership center. Sharon has founded and led Richmond Associates – a consultancy focused on business-driven change management – since 1988, through which she coaches and consults with leaders of companies across technology, bio-pharma, education and financial management. Based in the heart of Silicon Valley, Sharon works with companies from Fortune 50 to venture-backed start-ups.

10:45 - 11:15 Tea/coffee 
  Track 1 Track 2 Track 3
11:15 – 12:00

Through the leadership looking glass... OPP consultancy’s perspective

Claire Bremner, Principal Consultant, and Ben Vernazza, Senior Consultant, OPP

In today’s ever more complex and changeable landscape, leaders are under increasing scrutiny and facing their greatest challenges. We’ll share stories and examples from OPP Consultancy’s work with leaders about what, in this ever-changing context, facilitates leadership growth and high performance. As we talk about these examples, we’ll share some of our current thinking around working with leaders to enable them to harness their potential, get the best out of their people and successfully lead across the organisational system.

Ben Vernazza
works as a Senior Consultant at OPP. He is a Chartered Psychologist with over 14 years of experience in consulting on assessment and development solutions with clients across a wide range of sectors. His consultancy expertise includes selection and assessment, leadership and management development, team development and applying psychometrics. His core focus is to provide high quality, bespoke consultancy solutions that enhance individual, team and organisational performance.

Claire Bremner
Bremner is a chartered psychologist and principal consultant working in OPP Consultancy and has 15 years’ experience as a trainer, facilitator and coach. She specialises in the design and delivery of leadership and team development solutions and has worked with managers, senior leaders and executives across a wide range of organisations.  She is passionate about working with individuals and teams to capitalise on their ‘inner resourcefulness’ and has used the MBTI extensively to help facilitate others’ development.

Selling development in turbulent times

Clive Thomas, CCO Europe, and Liane Hawthorne, Head of UK Sales, OPP

While business leaders seem pre-occupied with Brexit and economic uncertainty, people development can be viewed as ‘nice to have’, rather than the key to achieving business objectives. This session will look at current trends and recent research in the HR and L&D space, and suggest ways this can be used to present the positive impact and importance of employee wellbeing and other initiatives. You’ll take away ideas and examples to help you articulate why your business, or the organisations you work with, should continue to invest in order to thrive.

Clive Thomas
is OPP’s Chief Commercial Officer, spearheading the Sales and Customer Support functions. His focus is on ensuring that OPP’s commercial proposition is driven by the evolving requirements of its customers, and that our interactions with our marketplace are driven by the need to provide our clients with maximum value from their investment. Clive has over 20 years’ experience of growing and refocusing sales, marketing and commercial operations in a variety of software and services environments.

Liane Hawthorne
is Head of Sales for the UK and Ireland at OPP. She has been part of the OPP family since 2002, and was attracted to the company through her love of people and the desire to support them. She has a BSc. in Psychology, is a trained practitioner across the entire portfolio of tools OPP offers, and has a post-graduate Diploma in Executive Coaching. Working on complex organisational challenges, demonstrating the value of understanding personality and infecting her team with the same enthusiasm gets her out of bed every day.

Re-energising your feedback in 1:1, group and virtual settings

Gil Parsons and Paul Wilson, Lead Consultants, OPP

An interactive session to experience alternative ways of exploring MBTI dichotomies and how to apply MBTI knowledge. With the growing use of technology the demand for feedback sessions delivered virtually has increased. With this comes the challenge of how to maintain the client’s engagement and interest and ensure the client learns from the  feedback session.

We will consider the challenges of how to keep feedback sessions interesting and engaging  both for the client and practitioner whether these are delivered face to face or virtually.

Gil Parsons
Gil Parsons
 is a member of the European qualifying faculty and is responsible for the excellence of Step II training.  She is a highly experienced executive coach with extensive experience of using psychometric instruments for research, recruitment and assessment, self development, career guidance and team building. Gil has worked with very senior leaders from a range of industries spanning both the public and private sector. She is a Lead Consultant at OPP and also supervises the practice of other coaches.

Paul Wilson
is a Lead Consultant within OPP’s Learning Design and Delivery team, delivering psychometrics training programmes across Europe. In addition to facilitating training courses, Paul also works in the areas of coaching, selection and recruitment, research and development and career guidance, using a variety of instruments to enable teams and individuals to be more effective and develop a better understanding of themselves and others.

12:00 – 12:05 Time to switch tracks 
12:05 – 12:50

MBTI type, entrepreneurship and you

John Hackston, Head of Thought Leadership, OPP

Are you an entrepreneur? The answer might surprise you. OPP’s research shows that while people of any type can be successful as entrepreneurs, each type will typically have features that will help them to be successful entrepreneurs, and features that might make them less successful. John Hackston, Head of Thought Leadership at OPP, will share our findings and show you how to find out if you work for an entrepreneurial organisation.

John Hackston
John Hackston
is Head of Thought Leadership at OPP. He is a Chartered Psychologist with over 25 years of experience in helping clients to understand and use psychometric tests and questionnaires, as a researcher, a trainer and a consultant. John has used Type extensively in both individual and team development, and has managed a number of large scale research and development projects including a key role in the development of the European versions of the MBTI Step II instrument,
and is passionate about giving practitioners the evidence they need to back up MBTI-based interventions. Most recently, this has included developing research-based resources for the use of Type with entrepreneurs and in improving email communication.

Client story: Using MBTI insights to develop our scientific leaders of the future

Noelle Hartley, CDT Manager, University of Surrey, and Alice King, Deputy Head of Consultancy, OPP

The shape of higher education needs to keep pace in a rapidly changing world. The challenge faced by this Centre is to deliver the right training at the right time and to continue to contribute to the industrial strategy set out by Greg Clark Secretary of State for Business, Energy and Industrial Strategy. This session will explore how the MBTI was introduced to the Centre in 2010 and how it has become integrated as part of the leadership and ‘soft skills’ training provided to research engineers every year. We will share examples of the student experience and the transferable skills and insights they take away from their programme and apply in their roles in industry.

Noelle Hartley
is the MiNMaT Centre for Doctoral Training Manager and an advocate of the relevance and importance of soft skill training in academia. She manages one of over 100 Centres for Doctoral Training spread across varying institutions in the United Kingdom, at the University of Surrey in Guildford. The business of the Centre is to train physical science graduates to doctoral level qualification, an Engineering Doctorate, to become the scientific leaders of the future. Public funding enables the Centre to train up to 15 Research Engineers each year to enter UK industry equipped with a skill set which includes a sound scientific training path in materials science and how to lead and manage people to deliver research impact for UK Plc.

Alice King
Alice King
is an Occupational Psychologist and qualified coach working in OPP’s consultancy team. She is experienced in the areas of team and leadership development both in the UK and internationally. Alice is passionate about using psychology to raise self-awareness and to help people to be the best that they can be. She brings this philosophy to her facilitation work with teams to accelerate their development and enhance their business performance.

12:50 – 14:20 Lunch and world café 
14:20 – 15:05

Using conflict modes to enhance your facilitation style

Catherine Ellwood, Principal Consultant, OPP

Through the use of the Thomas-Kilmann Conflict Mode Instrument (TKI), this session will explore the impact of conflict modes on your facilitation style. Whether working with a team or engaging in one-to-one coaching our approach to conflict will impact on how we react and respond to the behaviours of others. Designed to be experiential in nature, this session will explore the TKI framework and provide an opportunity for you to reflect on techniques to enhance your facilitation style. There will also be the opportunity to receive a free, personal TKI report following the conference.

Catherine Ellwood
Catherine Ellwood
is an Occupational Psychologist and qualified coach working in OPP’s Consultancy team. She has over 10 years' experience in the areas of team and leadership development both in the UK and internationally. She is passionate about using psychology to raise self awareness and help people to be the best that they can be. Catherine brings this philosophy to her facilitation work with teams to accelerate their development and enhance their business performance.

Type dynamics made easy(ish)

John Hackston

Type dynamics are what the MBTI model is all about – yet practitioners often find this approach difficult to understand, let alone use with clients. John Hackston, Head of Thought Leadership at OPP, will show how you can use imagery, analogies, stories and free resources to bring type dynamics to life, adding extra depth to your use of the assessment.

Exploring mid-life transitions

Betsy Kendall, VP Global Programmes, Delivery and Content, CPP

An essential session for MBTI practitioners and coaches working with individuals in their 40s, 50s and 60s (or who are in that age range themselves). We will explore life-long Type development and key aspects of Jung’s thinking about the development of the Self that are outside the scope of MBTI foundation training, including:

  • accommodation and development of a persona in the first half of life
  • the experience of midlife “liminality”: the discomfort related to standing on the threshold of a new phase
  • the re-emergence of the third and fourth functions in the second half of life.

You’ll gain an understanding of common coaching issues at different life stages, and will receive a workbook to support your own exploration of the material we cover.

Betsy Kendall
is a qualified coach with deep expertise in the MBTI tool. She has worked with Type for over 25 years as founder of the European qualifying faculty, as a speaker, an author and a consultant. Her interest in the life-long development of Type was sparked in the early 1990s through her work with Naomi Quenk, author of 'In the Grip' and Nancy Barger, whose 'Midlife and Beyond' programme was hosted by OPP. This session explores key aspects of Jung’s thinking about the development of the Self that are outside the scope of the MBTI Foundation Training.

15:05 – 15:10 Time to switch tracks 
15:10 – 15:55

Managing polarities using type dynamics

Leanne Harris, Lead Consultant, OPP

Current writers on management and leadership highlight the importance for today's leaders of being able to manage polarities in order to enhance and maintain organisational effectiveness, for example organisational structure vs. agility, task vs. people. The MBTI helps us to see how we relate to such polarities within our own type and how our natural preferences are likely to lead us to favour one side of a polarity. This session will focus on applying type dynamics to leadership development to enhance leaders' ability to more effectively manage both personal and organisational polarities. The session will include examples, experiential sessions and practical tools to take away for developing leaders.

Leanne Harris
Leanne Harris
 is a Lead Consultant at OPP. She has been a Type practitioner for over 20 years and a member of the European MBTI qualifying faculty since 1995. She delivers the MBTI Foundation, Conversion and Step II programmes as well as applications workshops on using the MBTI in coaching and with teams. Leanne has also been researching Type for many years and has published and presented internationally. She is particularly interested in the areas of Type dynamics and Type development, how these can be applied in an executive coaching context, and has contributed to a book chapter on using the MBTI in coaching.

Case study: How Step II was used to support an organisation through change

Gil Parsons & Paul Wilson

A workshop to understand how MBTI Step II was used in an organisation to raise peoples’ awareness of how they respond to change and how better to support each other. We will share how MBTI Step II can be integrated with change models and specific facets selected and used effectively without having to explore the whole step II profile.  We will share some of the  activities used to help understand individual’s  own and others behaviours and needs when experiencing change .

15:55 – 16:15 Tea/coffee 
16:15 – 17:00

Coaching leaders – a simple framework to yield outsized results

Sharon Richmond

Helping leaders grow in the 21st century is no easy thing. Some leaders readily embrace their development, while others need more guidance to accelerate their growth. And you, as a type-knowledgeable practitioner, are uniquely qualified to help each leader find their own path to successful growth.

Whether a professional coach, an HR business partner or a manager yourself, you'll use this simple framework to help accelerate their development, focusing on the few changes that will advance them most quickly.

Join me for a hands-on session, where we'll review the Leadership Map and the Inside Out - Outside In development approach, then practise its application through a case study, and one of your own coaching situations. You'll benefit most if you have a specific person in mind, and you know their MBTI type.

Understanding workplace wellbeing through the lens of MBTI types

Rich Thompson, Senior Director of Research, CPP

Does your personality type influence your well-being? How do people of different personality types around the world enhance their well-being? The topic of well-being has garnered much attention in recent years as researchers have discovered that our well-being contributes to numerous positive outcomes in relationships, marriage, health, finances, work performance, academic achievement, creativity, job satisfaction, collaboration, and organizational commitment. The business case for promoting employee well-being is strong as there are clear advantages for individuals, teams, and organizations.  In this session, Dr. Rich Thompson of CPP will draw on the results of the 2016 Global Well-Being and Personality Type Study to share insights regarding personality type and the link to the many aspects of well-being. Attendees will learn more about the research findings as well as the development implications for individuals and organizations around the globe.

Rich Thompson
has managed the CPP Research team since 2006, leading the company’s research efforts in the US and worldwide focused on maintenance, revisions, and extensions of CPP’s psychometric assessments. In addition to his psychometric work, Rich conducts research related to the development of new insights into and applications for assessment results. His recent work includes coordinating a global collection of data and subsequent analysis for an upcoming revision of the MBTI® assessment, as well as researching health and well-being as they relate to MBTI type, developing approaches to measuring ROI, and identifying relationships between MBTI type and employees working “virtually” in today’s organizations

17:00 – 18:00 Type bingo, networking & drinks

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