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Nigel is responsible for delivering open enrolment programmes across the Europe, Middle East and Africa region for participants from over 3000 businesses. As a result of his professional experience across such a diverse region, Nigel has witnessed a tremendous range of different cultural perspectives on human behaviour. He says it is the way the FIRO framework looks at the individual’s personal needs and how these influence relationships that makes it is such a rich source of help in understanding these different behavioural expressions.
The FIRO approach is introduced early in CCL’s open enrolment courses, giving participants plenty of time to explore and develop their understanding of the tool and the positive impact it can have on their personal leadership at work. During the courses, participants work with the tool in both small groups and one-to-one sessions.
“It is this layering of exposure and coaching support that adds to the power of FIRO-B”, explains Nigel.
We find human needs transcend culture; however, the behavioural expressions of these vary, and this is where FIRO-B is such a rich source of help
Nigel Murphy, Faculty Development Manager. CCL