Improving communication

Optimise communication for convincing conversations

OPP uses self-awareness to help people build on their communication strengths and become aware of their blind spots, helping to drive organisational success.

The benefits of good communication skills

Good communication is the basis for all human interaction, and is therefore essential to the smooth running of any business. Clear, precise communication can reduce wasted effort and resources, and avoid frustrating delays. But even the best communicators can sometimes be misunderstood, and need help to hone their skills.

How to improve communication skills

Communicating well is not obvious – and it means something different to each person. OPP uses an understanding of different personality types to boost communication. Our tried and trusted MBTI® tools raise self-awareness, which helps people build on their communication strengths, and understand where their blind spots are.

Adaptable communication

By developing the ability to adapt communication style to the audience, people can get their message across to all types of people. As a result, their activities run smoothly and they operate at their optimal productivity.

Effective communication delivers:

  • Increased performance, better results
  • More effective use of time and resources
  • Maximised opportunities
  • Clearer decisions
  • Improved morale

Our communication skills credentials

OPP has over 20 years’ experience helping individuals and organisations to communicate better and be more productive. Our psychometric instruments are used by over half of the FTSE 100, and our clients include organsations as diverse as the DVLA2 Entertain and the RAF. These and many other customers have benefitted from events, exercises and activities that have a lasting impact on their organisation.

Improve communication with MBTI
MBTI Step I

The MBTI Step I tool has the power and breadth to deliver the deep insights needed for ongoing development across a wide range of business issues.

MBTI Step II

The MBTI Step II tool builds on Step I and uncovers each person’s individual personality and work styles.

Which tools should I use to improve communication?

  • The MBTI Communication Style Report gives a complete picture of the strengths and behaviours that drive each person’s natural communication style, and concrete advice for how to make communication flow better.
  • The MBTI Step II Interpretive Report includes a section dedicated to looking in more detail at communication style as it relates to nine of the Step II facets.

Our experts recommend

MBTI ® Foundation Programme

Access the world’s best-known, versatile personality assessment:
raise self-awareness, build teams
and add depth to your coaching and development work.

Explore our FREE resources to learn more about communication

Qualify to use tools that improve communication

Improving communication

Watch this short video to see how our tools improve communication

Where teams understand each other and there is trust, communication starts to flow naturally – team members plug each others’ weak points and work better together. Since using the MBTI Communication Style Report, people are reporting marked improvements in personal effectiveness, and have a much more productive perception of their colleagues.

Jon KerseySenior Development Manager/Consultant. Global banking organisation

Related case study

See how MBTI boosted strategy, communication and teamwork

ForcaRead the full Forca case study

Next steps

You do it yourself

Become a qualified practitioner in the MBTI tool and create your own communication skills workshops

We do it with you

Once you are MBTI qualified, our Consultancy team will help you design and run your communication interventions

We do it for you

Find out how our Consultancy team can deliver the full solution, implementing a custom-built programme to improve communication